Privacy Policy
Effective Date: 19 September 2026
Dr. Smile Dental Clinic (“Dr. Smile”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit this website, https://invisalignkochi.drreshmadrsmile.com/ (the “Website”).
This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you when you use our Website or contact us regarding Invisalign or other dental services.
1. Information We Collect
When you submit an enquiry, consultation request, appointment request, or other form on this Website, we may collect information such as:
Name
Phone/mobile number
WhatsApp number, where provided
Email address, where provided
Preferred clinic
Preferred appointment date or time
Information contained in your enquiry or message
Other information that you voluntarily provide through the Website
We may also automatically collect limited technical information when you visit the Website, including:
IP address
Browser and device information
Operating system
Pages visited and interactions with the Website
Date and time of visits
Referring website or campaign
Cookies and similar technologies
We do not ask you to provide medical information through this landing page unless it is specifically required for responding to your enquiry. Please avoid submitting sensitive medical or health information through general enquiry forms.
2. How We Use Your Information
We may use the information collected through this Website to:
Respond to your enquiries and requests.
Contact you regarding an Invisalign consultation or dental appointment.
Schedule or manage appointments.
Confirm your preferred clinic, date, or time.
Provide information about Invisalign and our dental services.
Follow up on consultation requests.
Improve our Website, services, and user experience.
Understand Website usage and campaign performance.
Prevent fraud, abuse, spam, or security incidents.
Comply with applicable legal and regulatory requirements.
Where you provide your contact information for an enquiry or consultation, we may contact you by phone, SMS, WhatsApp, or email, depending on the contact details and communication preferences you provide.
3. Marketing and Advertising
If applicable, we may use digital advertising and analytics technologies to understand how visitors arrive at and interact with our Website and to measure the effectiveness of our advertising campaigns.
These technologies may include cookies, Google Tag Manager, Google Analytics, Google Ads conversion tracking, Meta advertising technologies, or similar services.
Advertising platforms may receive certain technical or online interaction information in accordance with their own privacy policies and applicable laws.
Where consent is required by applicable law, we will request the appropriate consent before using personal information for such purposes.
You may also be able to manage cookies and advertising preferences through your browser or the relevant third-party platform.
4. Cookies
The Website may use cookies and similar technologies to:
Keep the Website functioning properly.
Understand how visitors use the Website.
Measure advertising and marketing performance.
Improve Website functionality and user experience.
You can control or disable cookies through your browser settings. Disabling certain cookies may affect some Website functionality.
5. Sharing of Information
We do not sell your personal information.
We may share information with trusted service providers where reasonably necessary to operate our Website and provide services to you. These may include:
Website hosting and technical service providers.
Form and communication service providers.
Appointment or customer-management systems.
Analytics providers.
Advertising and marketing platforms.
IT, security, and support providers.
Professional advisers where necessary.
We may also disclose information where required by applicable law, regulation, legal process, court order, or governmental authority.
Third-party service providers may process information according to their own privacy policies and applicable contractual and legal requirements.
6. Healthcare and Appointment Information
This Website is primarily intended to facilitate enquiries and consultations.
Information submitted through an enquiry form should not be considered a complete medical record. If you become a patient of Dr. Smile, additional personal or health information may be collected separately as part of the clinical consultation, diagnosis, treatment, appointment, or record-keeping process.
Such information may be handled in accordance with applicable professional, healthcare, legal, and regulatory requirements.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including responding to enquiries, managing appointments, providing services, maintaining appropriate records, resolving disputes, preventing fraud, and complying with legal obligations.
When personal information is no longer required, it may be deleted, anonymised, or securely disposed of, subject to applicable legal and professional requirements.
8. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, misuse, loss, or destruction.
However, no method of transmission or electronic storage is completely secure. Therefore, while we take reasonable precautions to protect your information, we cannot guarantee absolute security.
9. Your Rights and Choices
Subject to applicable law, you may have rights regarding your personal information, including the ability to:
Request information about personal data we process about you.
Request correction of inaccurate or incomplete information.
Request deletion or erasure of personal information where applicable.
Withdraw consent where processing is based on consent.
Raise a grievance regarding the processing of your personal information.
Opt out of certain marketing communications.
Where processing is based on consent, you may withdraw your consent by contacting us using the details provided below. Withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal.
10. Children’s Privacy
Our Website may provide information about Invisalign treatment for children and teenagers. However, the Website is not intended to independently collect personal information from children without appropriate involvement and consent from a parent or lawful guardian where required by applicable law.
Parents or lawful guardians should contact us directly regarding enquiries or appointments involving minors.
11. Third-Party Websites
The Website may contain links, integrations, maps, social media features, or other services operated by third parties.
We are not responsible for the privacy practices, security, or content of third-party websites or services. We recommend reviewing the privacy policy of any third-party service before providing personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or privacy practices.
Any updated version will be published on this page with a revised effective date.
13. Contact Us
If you have questions about this Privacy Policy, want to request access, correction, deletion, withdrawal of consent, or wish to raise a privacy-related grievance, please contact us:
Dr. Smile Dental Clinic
Phone: +91 82960 99118
Panampilly Nagar Clinic:
10th B Cross Road, Main Avenue,
Panampilly Nagar, Kochi, Kerala 682036
Kalamassery Clinic:
Mangalassery Tower, Eloor Road,
Opposite Ganapathy Temple, Kalamassery,
Kochi, Kerala 683104
For privacy-related requests, please clearly mention the nature of your request so that we can respond appropriately.
14. Consent
By submitting your information through this Website, you acknowledge that you have read this Privacy Policy and understand how your information may be collected and used for the purposes described above.
Where applicable, you may withdraw consent in accordance with the process described in this Privacy Policy.
Last Updated: 19 September 2026
Dr Smile Dental Clinic brings together advanced dental technology, clinical expertise, and personalized care to deliver smiles that are healthy, confident, and truly beautiful.
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